Privacy Policy

Introduction

Maverick ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase the Maverick edge AI agent hardware device. Our approach to privacy is grounded in a fundamental principle: the Maverick device is designed to process intelligence locally, on-device, minimizing the need to transmit your personal data to external servers. We believe privacy is not a feature to be added later — it is a core design choice built into every aspect of our product and service.

By accessing or using our website, placing an order, or subscribing to our newsletter, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website and services. We encourage you to read this policy carefully and to contact us if you have any questions.

Information We Collect

Given our on-device-first philosophy, the scope of data we collect is intentionally narrow and purpose-driven. We only gather the information necessary to fulfill orders, provide customer support, and maintain the security of our platform. The following categories describe the data we do collect and the reasons for doing so.

Information You Provide Directly

• Contact Information: When you subscribe to our newsletter, we collect your email address. This is used solely to send product updates, firmware announcements, and promotional offers related to the Maverick device. You may unsubscribe at any time using the link provided in every email.
• Order Information: When you place an order, we collect your full name, email address, shipping address, and phone number. This information is required to process and fulfill your order, communicate order status updates, and provide delivery support.
• Payment Information: We accept Bitcoin and select fiat payment methods. For Bitcoin transactions, we collect the public wallet address used for payment and the transaction hash for verification purposes. For fiat transactions, payment processing is handled by our third-party payment provider, and we do not store full credit card numbers on our servers. We retain only a truncated reference for record-keeping purposes.
• Customer Support Communications: When you contact our support team via email or contact form, we collect the contents of your communication along with any information you voluntarily provide to help us resolve your inquiry.

Information Collected Automatically

• Log Data: Our servers automatically record standard log information when you visit our website, including your IP address, browser type, operating system, referring URL, pages visited, and the dates and times of each visit. This data is used exclusively for maintaining the security and performance of our website infrastructure.
• Device Analytics (Anonymous): We may collect anonymized, aggregated data about device firmware versions and general usage statistics to improve product performance. This data is stripped of all personally identifiable information and cannot be traced back to an individual user or device.

Information We Do NOT Collect

Maverick is built on the principle of on-device intelligence, and our data practices reflect that commitment. We want to be explicit about what we do not collect so you can use our product with full confidence.

• No Cloud Telemetry: The Maverick device does not transmit real-time telemetry, usage metrics, or behavioral data to our servers. All AI processing occurs locally on the device itself. We do not monitor, record, or analyze how you interact with the device in your home or workplace.
• No Voice Recordings: If the Maverick device processes audio input, all voice recognition and audio processing occurs entirely on-device. We do not store, transmit, or have access to any voice recordings, transcripts, or audio data generated during device use.
• No Browsing History: Maverick does not track, log, or have access to your internet browsing history, search queries, or online activity. The device operates independently of your web browsing behavior.
• No Biometric Data Storage: Any biometric data processed by the device (such as face or voice recognition for device authentication) is handled entirely on-device and is never uploaded to our servers or any third-party cloud service.
• No Location Tracking: We do not track the physical location of your Maverick device. GPS or location-based features, if available, are processed on-device and are not transmitted externally unless you explicitly enable and consent to such functionality.

Cookies and Similar Technologies

Our website uses a limited number of essential cookies to maintain your session, remember your preferences, and ensure the secure operation of the checkout process. We do not use advertising cookies, tracking pixels, or any third-party analytics cookies. For a detailed explanation of the specific cookies we use, please refer to our Cookie Policy.

Third-Party Services

We engage a limited number of trusted third-party service providers to operate our website and fulfill orders. These include payment processors for handling Bitcoin and fiat transactions, shipping carriers for order delivery, and email service providers for newsletter distribution. Each of these third parties is contractually obligated to process your data only as instructed by us and in compliance with applicable data protection laws.

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes. We may share your information with third parties only in the following circumstances: to fulfill your order (shipping carriers), to process payments (payment processors), to comply with legal obligations (law enforcement when required by law), or to protect our rights and the safety of our users.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmissions, and access to personal data is restricted to authorized personnel on a need-to-know basis. While no system can be guaranteed to be completely secure, we are committed to continuously evaluating and improving our security practices to safeguard your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Order-related information is retained for a period of up to three (3) years after the completion of your order to support warranty claims, customer support inquiries, and legal compliance requirements. Newsletter subscription data is retained until you unsubscribe or request its deletion. Server log data is retained for up to ninety (90) days and then automatically deleted.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data. We are committed to honoring these rights and responding to all legitimate requests within a reasonable timeframe.

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
• Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions (such as ongoing order fulfillment or legal obligations).
• Opt-Out: You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
• Data Portability: Where technically feasible, you may request to receive your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us using the information provided below. We may request verification of your identity before processing your request to protect against unauthorized access to your data.

Children's Privacy

The Maverick device and our website are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have inadvertently collected personal data from a child under this age, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

As a global company serving customers worldwide, your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection frameworks, to protect your information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: privacy@maverick.ai
• Response Time: We aim to respond to all privacy-related inquiries within five (5) business days.