Contact Us

We're here to help you get the most out of your Maverick. Whether you have a question about setup, need help with a technical issue, or just want to share feedback, our team is ready to assist. Because Maverick is designed to work entirely on-device without cloud dependency, most issues can be resolved quickly — but when you do need us, we offer multiple ways to get in touch. Choose the channel that works best for you below.

Email Support

For any questions, issues, or feedback, you can reach our support team directly via email at support@maverick.ai. This is the best channel for detailed technical inquiries, warranty claims, or any situation where you need to share screenshots or descriptions of an issue. Our team strives to respond to all email inquiries within twenty-four (24) hours during business days. For urgent matters, please include "URGENT" in your subject line and we will prioritize your request accordingly.

Live Chat

If you prefer real-time assistance, our live chat support is available Monday through Friday from 9:00 AM to 6:00 PM Pacific Standard Time. During these hours, you'll be connected to a knowledgeable support specialist who can walk you through troubleshooting steps, answer product questions, or help with order inquiries. Live chat is accessible through the chat icon in the bottom-right corner of any page on our website. Outside of business hours, you can leave a message and we'll respond first thing the next business day.

Community Forum

Our Community Forum is a vibrant space where Maverick users share tips, troubleshoot issues together, and discuss all things related to on-device AI. It's also actively monitored by our support staff and engineering team, so you'll often get official responses alongside helpful suggestions from fellow users. Whether you're looking for creative automation ideas, help with a specific model, or just want to connect with other Maverick owners, the forum is the place to be. You can access the Community Forum directly from the navigation menu on our website.

Social Media

For real-time updates, product announcements, and quick help, follow us on social media. Our X (formerly Twitter) account is the fastest way to get news about software updates, new model releases, and community events. Our Discord server is the best place for real-time conversation — join channels dedicated to setup help, smart home integration, developer discussions, and more. Both platforms are actively monitored by our team, and we do our best to respond to direct messages and mentions promptly during business hours.

Mailing Address

If you need to send physical correspondence, warranty documentation, or return a device, you can reach us at the following address:

Maverick Inc.
123 Innovation Drive
San Francisco, CA 94107
United States

Please note that walk-in visits are not available at this address. For all inquiries, please use one of the contact methods listed above or reach out via email first.

Send Us a Message

You can also get in touch by filling out the contact form on this page. Simply provide your name, email address, and a brief description of your inquiry or issue, and a member of our team will get back to you within twenty-four (24) hours. If your question is related to a specific Maverick device, please include your order number or serial number so we can assist you more efficiently. The form supports file attachments, so feel free to include screenshots or logs if they help explain your situation. All information submitted through the contact form is handled in accordance with our Privacy Policy and is used solely for the purpose of responding to your inquiry.